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FAQ
Our footprint spans the globe. We provide quality products and services to customers from all over the world.
  • How soon can we expect a reply after sending you an inquiry?

    We will reply within 12 working hours after receiving your inquiry.  

  • Are you a direct manufacturer or a trading company?

    We are a manufacturer with our own international trade department, producing and selling our products independently.  

  • What products do you offer?

    We mainly produce drainage bags, urine bags, and waste liquid bags.  

  • What are the main application areas of your products?

    Our products cover all applicable fields in the medical industry, primarily hospitals and clinics.  

  • Can you provide customized products?

    Yes, we mainly focus on customized products, developing and manufacturing based on drawings or samples provided by customers. 

  • How many employees are there in your company, and how many of them are technical staff?

    Our company currently has over 100 employees, including more than 10 technical professionals and 2 engineers.  

  • How does your company ensure product quality?

    First, we conduct inspections after each production step. For finished products, we perform sampling inspections according to customer requirements.  

  • What are the payment terms?

    We will confirm the trade terms (FOB, CIF, CNF, or others) when providing the quotation. For mass production, we usually require a 30% deposit upfront, with the balance paid upon receipt of the bill of lading. We mostly accept T/T, but L/C is also acceptable. 

  • How are the goods delivered to customers?

    We usually ship by sea. If the order is urgent, we can also arrange air freight, as Ningbo Airport and Shanghai International Airport are both nearby.  

  • Where are your products mainly exported to?

    Our products are mainly exported to dozens of countries, including the UK, Germany, Italy, India, Turkey, Pakistan, Brazil, Thailand, Malaysia, and more.